Initially I was skeptical about ordering something of this type online. But after I read the reviews it was easier for me to trust.
It was a short notice order and I was scared that it wouldn’t come in time especially the engraved necklace. however it came exactly as I thought it would!!! The cake was amazing and I wish I ordered more❤️ The delivery man was so helpful🙏🏽 He kept asking me if I needed help and was so patient with me. Thanks so much mabrook
Really nicely packaged and beautifully presented. Good texture and good taste.
Generally, cakes that look cool doesn’t taste cool. This one was amazingly tasty and the same time so well designed. Great job team Mabrook. Mabrook on a superb cake :)
Thank you so much Mabrook for such amazing service, for your caring of providing us with best
Thank you 😊
The design perfect and the chocolate so tasty and delivery process very quick and accurate.
Well done 👏
I love the design and it was perfect. The chocolate taste was amazing too. Well done Mabrook.
Bad scheduling for the delivery
Not finished in proffesional touch
It suppose to be in heart shape but in the relality they missed something
There are no another time
We are extremely upset to know that you were not satisfied with the product and the delivery service. We have taken it up with our delivery team who arrived earlier than the expected time slot and the florist to look into the design again and ensure it is robust and as per the design.
We really appreciate your valued feedback and apologize for the inconvenience caused. We take the quality of our products and customer service very seriously and rest assured we will take all necessary steps to improve on it.
I am extremely satisfied with the high standard of service and customer service rendered by Mabrook. I utilized their services to buy birthday cake and bouquet for my wife. All was packaged beautifully and delivered on time. I give Mabrook 10+ rating.
Excellent service, delivery tracking and follow up will use this company again
Executing the order on the website was very easy and fast. Customer service was also contacted to confirm the order, delivery time and other details. I asked them to arrive before the specified time, and they replied that they would try, and this is a decent and nice response from them. The order was delivered quickly and without any difficulty in delivery.
Dealing was very excellent and will not be the last deal with them
Tried Honey cake first time. Taste is amazing. Very soft and creamy. Service coordination is very well lined up. A for sure thumps up recommendation.
Prompt responses and efficient delivery. Personalized messaging and active support from customer service and delivery team. Very flexible with requests!
Had ordered the sweets for my ex-colleagues. They loved it ! the packaging and sweets both were amazing.
Not to mention the service provided was top class by Mr. Ajith
Excellent service, can nstant communication and wonderful flowers.
Best of the best in Dubai
The arrangement of the flower looks elegant and lovely. Worth buying for this one. Very impressive!!
Thanks to the staff who are willing to extend their services!100% all in all.
(Thanks to Ajith)
Great bouquet! Fantastic and made a lovely gift. Likewise, delivery was seamless.
Amazing birthday cake that arrived bang on time :) would highly recommend this cake company. As a tourist I would order again when I visit Dubai
Will order from here again..it was so tastyyy... Delicious...i ordered it for my frnds birthday and it was awesome...