Reviews
You made my night by this gorgeous gender reveal .. team was very helpful they contact me in WhatsApp to make sure everything was like what I expected they help me with the delivery time so thanks a lot Mabrook team
My hubby loved the surprise..šThe cake tasted really nice and the bouquet looked breathtakingly beautiful š Not to mention mabrook team was more than wonderful updating everything including the smile that left his lips. They literally captured the moment! Thank you team. Highly recommended for all the celebrations!
I would highly recommend this store, and their products. I have ordered cake pops, they deliver on time, well packaged, and tastes good everybody loves it. They can communicate in whattsap too and answer whatever concerns you have. Highly, highly recommend!
The cake pops is amazing , and been liked by all invitees
I ordered Sweet flowers cake for my daughter's 1st birthday shoot. Our 1st delivery got accidentally damaged but the team was so supportive and helpful. They not only baked the fresh cake but also got it delivered at the venue before time. Really appreciate such service. And offcorse the cake was delicious. I would definately recommend Mabrook to all my friends. Thank youā¤
My whole experience with the company was so effortless and smooth. I am very impressed with how quick, reliable and accommodating they are. I would 100 percent recommend them if you are looking for any personalized and unique corporate gifts.
I am sorry to say that I am not satisfied with the service, I had ordered 3 boxes out which one was wrong, i have msgd several times but no one has bothered to revert back. Highly disappointed
Dear Rachna,
We regret that you had an unpleasant experience. We take our customers experience very seriously and took it up immediately with the customer representative assigned to your order to reach you out. The representative then confirmed that he reached out to you and closed the ticket with an acceptable resolution. Thank you for your kind gesture and understanding helping the quick resolution.
We again apologize for the inconvenience. While few, but we understand errors from us may end up spoiling someone's big day and we make it a point to learn from our mistakes and improve continuously. So thank you again for helping us improve.
Thank you for ordering with us and look forward to serve you again.
I am extremely happy of your timely delivery and the quality!!!
This surprise will be loved by all ages..
I have a great experience with this shop , very delicious taste , great response from the employees, delivered at time with the same required details , great job and awesome deals š
Initially I was skeptical about ordering something of this type online. But after I read the reviews it was easier for me to trust.
It was a short notice order and I was scared that it wouldnāt come in time especially the engraved necklace. however it came exactly as I thought it would!!! The cake was amazing and I wish I ordered moreā¤ļø The delivery man was so helpfulšš½ He kept asking me if I needed help and was so patient with me. Thanks so much mabrook
Really nicely packaged and beautifully presented. Good texture and good taste.
Appreciated.
Generally, cakes that look cool doesnāt taste cool. This one was amazingly tasty and the same time so well designed. Great job team Mabrook. Mabrook on a superb cake :)
Thank you so much Mabrook for such amazing service, for your caring of providing us with best
Thank you š
The design perfect and the chocolate so tasty and delivery process very quick and accurate.
Well done š
I love the design and it was perfect. The chocolate taste was amazing too. Well done Mabrook.
Bad scheduling for the delivery
Not finished in proffesional touch
It suppose to be in heart shape but in the relality they missed something
There are no another time
We are extremely upset to know that you were not satisfied with the product and the delivery service. We have taken it up with our delivery team who arrived earlier than the expected time slot and the florist to look into the design again and ensure it is robust and as per the design.
We really appreciate your valued feedback and apologize for the inconvenience caused. We take the quality of our products and customer service very seriously and rest assured we will take all necessary steps to improve on it.
I am extremely satisfied with the high standard of service and customer service rendered by Mabrook. I utilized their services to buy birthday cake and bouquet for my wife. All was packaged beautifully and delivered on time. I give Mabrook 10+ rating.
Very well done and packed and great for all occasions, it came fresh and tasty.
Excellent service, delivery tracking and follow up will use this company again
